TASK / PROBLEM

Blind Spots in Market Reach and Branch Planning

  • Underutilized Data: Banks typically do not leverage billing address data for market analysis.
  • Limited Market Insight: Difficulty understanding regional market share and potential.
  • Suboptimal Planning: Ineffective regional marketing and branch placement strategies.
  • Growth Constraints: Slow customer base expansion and unclear market positioning.

SOLUTION

Mapping Success with Census Data and Customer Insights

  • Geospatial Analysis: Georeferenced customer billing addresses and combined with national census data.
  • Market Mapping: Analyzed population data and regional polygons to assess market potential.
  • Strategic Insights: Provided actionable insights for regional marketing and branch planning.
  • Enhanced Planning: Enabled precise understanding of market share and regional opportunities.

OUTCOME/ RESULTS

Achieving Growth Targets and Market Clarity

  • Accelerated Growth: Achieved 45% faster customer base expansion in key regions.
  • Increased Customer Base: Overall growth 7% higher than budgeted targets.
  • Market Share Clarity: Gained exact market share insights for each region.
  • Optimized Strategy: Improved regional marketing effectiveness and branch planning.