TASK / PROBLEM
Blind Spots in Market Reach and Branch Planning
- Underutilized Data: Banks typically do not leverage billing address data for market analysis.
- Limited Market Insight: Difficulty understanding regional market share and potential.
- Suboptimal Planning: Ineffective regional marketing and branch placement strategies.
- Growth Constraints: Slow customer base expansion and unclear market positioning.
SOLUTION
Mapping Success with Census Data and Customer Insights
- Geospatial Analysis: Georeferenced customer billing addresses and combined with national census data.
- Market Mapping: Analyzed population data and regional polygons to assess market potential.
- Strategic Insights: Provided actionable insights for regional marketing and branch planning.
- Enhanced Planning: Enabled precise understanding of market share and regional opportunities.
OUTCOME/ RESULTS
Achieving Growth Targets and Market Clarity
- Accelerated Growth: Achieved 45% faster customer base expansion in key regions.
- Increased Customer Base: Overall growth 7% higher than budgeted targets.
- Market Share Clarity: Gained exact market share insights for each region.
- Optimized Strategy: Improved regional marketing effectiveness and branch planning.