Marketing
Automation

•  We automate the delivery of relevant content and timely Next-Best Actions, via proprietary Cloud Based Platform.
•  Makes context-based marketing decisions during your customer interactions to deliver enhanced real-time recommendations.
•  Personalized offers at the right time, in the right place and in the right context.
•  Event Streaming Capabilities coupled with Streaming Analytics for Real Time Marketing Campaigns.
•  Robotic Process Automation.
•  Software development.

Data Management

Data Management Services helps collect, organize, transform, integrate, govern and secure data while improving its overall quality and reliability.

•  Big Data Strategy Consulting
•  Big Data Architecture.
•  Data Engineering Services for Information Processing.
•  Data Warehouse Migration to the Cloud.
•  Data Governance

Analytics & Data
Science Services

•  Descriptive and Predictive Modeling techniques providing deeper insights.
•  Multiple Algorithms & agile models development.
•  Key Relationships viewer and new pattern discovery.
•  Social Influencer and personal engagement algorithms.
•  Statistical techniques using leading methodologies
•  Data Visualization & Dashboard Development Services.
•  Demand Driven Forecasting.
•  Artificial Intelligence & Cognitive Computing
•  Video Analytics / Image Processing

Strategic Consulting

•  Business Strategy Consulting
•  Data Maturity Assessment
•  Data Driven and Digital Transformation
•  Use Cases Functional Design
•  Priority vs Complexity Use Case Assessment
•  Information Center Strategy Consulting
•  Customer Experience and Customer Base Management design
•  Drive engagement consulting throughout each phase of the customer journey
•  Life Cycle Management
•  Performance Management / KPI’s
•  Customer Profiling and Segmentation
•  Business Process Engineering / Automation

Strata Analytics Experience

  • Data Management
  • Analytics & Data Science Services
  • Marketing Automation
  • Consulting
  • Built a large Information Decision Competence Center for a Telecom Operator
  • Consulting on strategy to migrate and consolidate multiple isolated DWH to a Big Data Lake Architecture
  • Cloud Implementation of a Corporate Data Lake
  • Multiple projects on Data Transformation
  • Cloud Data Lake Implementation for a Streaming Analytics Project
  • Data Governance Assessment and Re-design implementation
  • Implemented a Dataflow and Streaming for a Real Time Decisioning System
  • Churn Prevention Expert Models
  • Credit Scoring (Collections)
  • Propensity Models (Rev enhancements)
  • Customer Targeting (Clustering Models)
  • Dashboards Design and Implementation
  • Data Insights (Descriptive Analytics)
  • Video Analytics Models for different verticals like Manufacture, Entertainment, Financial and Retail
  • Next Product to Buy Model
  • Forecasting Model development
  • Predictive churn models prioritized customer outreach and created personalized offers to at-risk customers
  • Network Analytics Algorithms developed to optimize Energy Consumption and Capex Savings ( Anomaly Detection)
  • Applied Machine Learning to Proactive Support ( Customer Care)
  • Implementation of Real Time Decisioning platform for Telecom Operator in Central America;
  • Implementation of Marketing Automation (Campaign Management Solution) for a 14 multi-country Client;
  • Design and Implementation of a Contextual Real time Customer Base Management Platform
  • Optimized retention budget by allocating resources to more targeted efforts
  • Automated Process for leveraging Service Quality data and customer value data (based on segmentation) to identify up-selling ops and possible churn situations / competency attacks.
  • Strategic Advisory to accelerate the data driven Journey for a Large Enterprise
  • Data Maturity Profile for Telecom Operator in Puerto Rico,
  • Customer Base Management & Lifecycle Operating Manual delivery for a Client in Central America,
  • Use Cases Design and Prioritization,
  • Advanced Analytical Use Cases Selection and Implementation Roadmap
  • Data Driven Operating Model and Organization competences design for a Telecom Firm
  • Omnichannel Contextual Campaign Design for a Retail Company
  • Strategic framework for Customer Base Management and Customer experience automated Campaign execution.